Computer Help
- Tuesday, May 26, 2020 through Friday, Aug 14, 2020: Monday to Friday: 9am-4pm, Saturday: Closed, Sunday: 3pm-6pm.
Search our database of Frequently Asked Questions and send us a message if you don't find the answer for which you are looking.
Software
Adobe Creative Cloud
Current SDSU students are eligible to use Adobe Creative Cloud with a valid SDSUid. Visit our Adobe Creative Cloud page to learn how to obtain and install Adobe Creative Cloud on your devices.
Note: Temporary, at-home access to Adobe Creative Cloud desktop apps will end on July 6th, 2020.
If you are a graduating student, go to graduation.adobe.com to learn how to transfer your Adobe Creative Cloud files from your SDSU account to a personal account.
Google G Suite for Students
San Diego State has partnered with Google to provide free Google G Suite accounts to all current students.
Google G Suite for Education is an online cloud storage and collaboration tool that provides users the ability to create, share and collaborate using the Google Suite. Applications include Gmail, Docs, Drive, Calendar, Meet, and more.
Simply go to gmail.sdsu.edu and you will be redirected to the Microsoft portal to login with your SDSUid. (Note: If you have already logged in to an application using Single Sign-On (SSO), you may not need to re-enter your SDSUid and password.)
Microsoft Office
Office 365 is licensed for use on up to 5 computers. Log into portal.office.com with your SDSUid credentials, and click on the button labeled "Install Office" to begin the download. For printable guides with useful tips, shortcuts, and screenshots, visit the Office Quick Start.
SPSS
IBM SPSS is licensed for SDSU student, faculty, and staff use on SDSU computers, Foundation computers, or a personal computer. This software is for individual use only and not to be shared.
Please read the instructions on how to download and install IBM SPSS.
SAS
SAS is licensed for SDSU student, faculty, and staff use on SDSU computers, Foundation computers, or a personal computer. This software is for individual use only and not to be shared.
Please read the instructions on how to download and install SAS.
Other Software Packages
Students may download ArcGIS, EndNote, Matlab, MiniTab, NVivo, and X-Win32, with valid SDSUid credentials.
Faculty may download Matlab and X-Win32 with SDSUid credentials.
Faculty and staff may request software (Adobe, EndNote, NVivo, Zoom, etc.) from the ITCS Software Distribution Center, using their SDSUid credentials.
ArcGIS EndNote Matlab Minitab NVivo X-Win32 Software available to EDORAS accounts
Other Microsoft Applications
SDSU students are eligible to install other Microsoft software applications like Project Professional, Visio Professional, Visual Studio Enterprise, Windows 10, SQL Server 2019 Developer, and more with their SDSUid. To start, sign in with your SDSUid at Microsoft's Azure Dev Tools for Teaching page. If you haven’t already, you will be prompted to create a Microsoft Azure account. After you have created your Azure account, look for the “Software” link under “Learning resources” for the full list of available software titles.
Student SDSUid Help
Help Desk Phone: (619) 594-3189
Help Desk Email: hub@sdsu.edu
Student Blackboard Help
Help Desk Phone: (619) 594-3189
Help Desk Email: hub@sdsu.edu
Charging Stations
Get charged at these multiple phone charging stations.
Find Phone Charging LocationsSoftware on Library Computers
| Windows PCs Computing Hub, 24/7 Study Area, Research Services |
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| High Performance Desktops 24/7 Study Area |
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All software in Windows PC list above, plus the following:
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| Macs Computing Hub |
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Computers & Study Spaces
| Location | Computers | Study Rooms | Scanners | Printers | Copiers |
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| Library Addition, Basement Laptop Lounge (food friendly) Digital Humanities Center Library Instruction Computer Labs LA-76 & LA-78 |
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| Library Addition, 1st Floor Research Services, Circulation (17 Community Use Computers) Writing Center |
100 PCs | Bookeye (Self-Serve) | B/W, Color, 2-sided | B/W | |
| Library Addition, 2nd Floor 24/7 Study Area & Print Services Poster Printing, Color Copy, Fax, Scan, Colored Paper, Transparencies |
48 PCs | 7 (Reserve) | At Print Services, documents only, no books. |
B/W, Color, 2-sided, | B/W, Color |
| Love Library, 1st Floor Study Lounge Special Collections & University Archives Edward E. Marsh Reading Room |
2 (Self-Serve) | Bookeye (Self-Serve) | B/W | B/W | |
| Love Library, 2nd Floor Computing Hub Help Desk ETS Help Desk High Tech Center for Students with Disabilities Financial Markets Lab buildIT - 3D Printers, 3D Scanners, VR |
267 PCs 34 Macs |
2 (Reserve) | Bookeye (Self-Serve) | B/W, Color, 2-sided | B/W |
| Love Library, 3rd Floor Study Lounge (food friendly) Math & Stats Learning Center |
1 | 18 (Self-Serve) | Bookeye (Self-Serve) | ||
| Love Library, 4th Floor Study Lounge LL-410 Campus Classroom Computer Lab Supplemental Instruction (SI) |
11 (Self-Serve) | Bookeye (Self-Serve) | B/W | ||
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Love Library, 5th Floor |
13 | 7 (Self-Serve) | Bookeye (Self-Serve) | B/W |
Hosting
Website Hosting
The SDSU Library hosts over 400 SDSU affiliated websites for colleges, schools, student organizations, and research projects. RohanCP.sdsu.edu
Website HostingLinux Shell Accounts
Faculty may obtain Linux shell accounts for themselves and their students on the Edoras server that include common Linux applications, compilers, databases, and Apache web server.
ROHAN Accounts
ROHAN was shutdown on June 5, 2017.
it.sdsu.edu provides information about campus IT Resources.
GoPrint
SDSU Computer Lab Managers can find GoPrint support information and installation guides here.
GoPrint HelpContact Us
Computing Hub Help Desk
Location: Love Library 2nd Floor
Phone: 619.594.3189
Email: hub@sdsu.edu
