Library Resources for Blackboard 9

Link to Live Help

    Adding a Link to Live Research Help in Blackboard 9

    Live Help is a service of the CSU Libraries. Live Help provides library patrons with real-time web-based searching assistance while chatting online.


    Copy the LiveHelp link:


    • Right click with your mouse on this link: Live Help
    • Click on Copy Link Location or Address


    How to integrate this into Blackboard:

    • From the Course Menu in Blackboard, choose the 'Library Resources' Content Area
    • Select 'Build Content,' 'Create,' and 'URL'
    • Type "Chat with a reference librarian about your research 24 hours a day" in the specify your own name field
    • Click Submit to continue to the next page in Blackboard
    • Press Ctrl-V to paste the URL you copied above into the URL field on Blackboard