Frequently Asked Questions
ILL Thanksgiving Closure
The ILL department will be closed from Wednesday, Nov. 27, through Monday, Dec. 2. Please hold off on placing requests until after the Thanksgiving holiday. If you need to submit a request during this time, please note that there will be delays in processing and obtaining the materials.
Who is eligible to use Interlibrary Loan (ILL) services?
Circuit and Interlibrary Loan (ILL) services are available for:
- Current SDSU students
- Current and retired SDSU faculty and staff
What can be ordered via ILL?
A variety of materials, including articles, books, and audiovisual, may be requested via Interlibrary Loan provided they meet the following criteria:
- The item must be needed for SDSU research or course work.
- The item must not be owned by the SDSU Library (but it's OK to order books that are currently checked out).
Turnaround Times, Request Limits, and Loan Periods
| Service | Material Types | Turnaround Time | Limits | Loan Period |
|---|---|---|---|---|
|
books and audio/visual material |
3-4 days |
8 books/time |
60 days for most loans / no renewals 30 days for most auido/visual materials / no renewals |
|
| Circuit | books only | 1-2 days | 20 books/time | 28 days / 2 renewal |
| Interlibrary Loan | any material | depends on material | no limit | depends on lending library / 1 renewal for most loans |
Additional Questions about Interlibrary Loan
The current status of all requests is available after submission by logging into your ILL Account. The status of CSU+ and Circuit requests are linked to your Library Account..
You'll be notified by email when loans are available for pickup at the Circulation Desk and you will receive an email when an article is posted on the web via your ILL Account. On rare occasions some articles may be delivered to your home or campus address on file in your ILL Account.
Articles are delivered to you electronically. On rare occasions, articles are mailed to your home or campus address on file in your ILL Account. If you receive an email that your article has been posted to the web, please log into your ILL Account and click on Electronically Received Articles.
Loans are held for pickup at the Circulation Desk. Your SDSU Red ID card will be required for checkout.
In order to maintain good relationships with other libraries, it is very important that material we borrow from other libraries be returned on time. Most loans can be renewed (before the due date) by logging into your ILL Account and clicking on Checked Out Items. To renew Circuit books, please log into your Library Account.
Fines for loans borrowed from other libraries are as follows:
CSU+ Materials
- There are no overdue fines. If a loan hasn't been returned there is a $90 fee
Circuit books
- $1/day + $15 billing fee
Interlibrary Loan materials
- There are no overdue fines. If a loan hasn't been returned there is a $98 fee, plus $15
Return all items directly to the Circulation Desk on or before the due date.
Please do not remove the identifying strap from the book cover.
Please do not return other libraries' books in a book drop. Book drops are not emptied on a daily basis.
Email: If you have a new email, please log into your ILL account and change it.
Password: Visit the SDSUid Help Page to change your SDSUid password or get more help.
Have a question? Email [email protected] for answers or ask a librarian. For Circuit questions or info, please email the Circ Desk at [email protected].