Computers & Technology

 

Comp Help

computer help

Help: Computers, Blackboard, SDSUid

Locations

  locations

Macs, PCs, Printers, Group Study Rooms

Software

  hardware/software

Computer Software, Software Download

Hosting

Website Hosting, Linux Shell Accounts

Online Tools

Developer Tools, Resource Access Tools

Home >> Computers & Technology
Help is available by phone (619) 594-3189 or in person at the Computing Hub Help Desk on the 2nd floor of Love Library.

Student SDSUid Help

Help Desk Phone: (619) 594-3189
Help Desk Email: hub@sdsu.edu

Student Activation

Faculty/Staff SDSUid Help

Faculty/Staff Help Phone: (619) 594-5261
Faculty/Staff Help Email: etshelpdesk@sdsu.edu.

Faculty/Staff Activation

Student Blackboard Help

Help Desk Phone: (619) 594-3189
Help Desk Email: hub@sdsu.edu

Blackboard Student FAQs

Faculty Blackboard Help

Faculty Help Phone: (619) 594-3485
Faculty Help Email: bbhelp@sdsu.edu

Faculty Blackboard Help

Respondus Help Ticket

Respondus LockDown Browser has direct support for students. Open a help ticket below.

Respondus Help Ticket

Respondus Student Help

General info is below, including a link to download the SDSU-specific version of the LockDown Browser.

Respondus Student Help

Add Funds to a SDSUcard

See where and how to add funds to your SDSUcard.

Add Funds to SDSUcard

Phone Charging Stations

Get charged at these multiple phone charging stations.

Find Phone Charging Locations
 

Computers & Study Spaces

Location Computers Study Rooms Scanners Printers Copiers
Library Addition, Basement
Laptop Lounge (food friendly)
Digital Humanities Center
Library Instruction Computer Labs LA-76 & LA-78
         
Library Addition, 1st Floor 
Research ServicesCirculation
(17 Community Use Computers)
Writing Center
100 PCs   Bookeye (Self-Serve) B/W, Color, 2-sided B/W
Library Addition, 2nd Floor
24/7 Study Area & Print Services
Poster Printing, Color Copy, Fax, Scan, Colored Paper, Transparencies
48 PCs 7 (Reserve) At Print Services,
documents only, no books.
B/W, Color, 2-sided,  B/W, Color
Love Library, 1st Floor 
Study Lounge
Special Collections & University Archives
Edward E. Marsh Reading Room
  2 (Self-Serve) Bookeye (Self-Serve) B/W B/W
Love Library, 2nd Floor
Computing Hub Help Desk
ETS Help Desk
High Tech Center for Students with Disabilities
Financial Markets Lab
buildIT - 3D Printers, 3D Scanners, VR
267 PCs
34 Macs
2 (Reserve) Bookeye (Self-Serve) B/W, Color, 2-sided B/W
Love Library, 3rd Floor
Study Lounge (food friendly)
Math & Stats Learning Center
1 18 (Self-Serve) Bookeye (Self-Serve)    
Love Library, 4th Floor
Study Lounge
LL-410 Campus Classroom Computer Lab
Supplemental Instruction (SI)
  11 (Self-Serve) Bookeye (Self-Serve)   B/W

Love Library, 5th Floor
Quiet Study
LL-582 Computer Lab

13 7 (Self-Serve) Bookeye (Self-Serve)   B/W

Reserve a Study Room - Study Spaces - Library Maps

 

Software on Library Computers

Windows PCs
Computing Hub, 24/7 Study Area, Research Services
Macs
Computing Hub
  • 7-zip
  • Adobe Creative Cloud
    • Acrobat DC
    • Acrobat Reader
    • After Effects
    • Animate
    • Audition
    • Bridge
    • Character Animator
    • Dreamweaver
    • Flash Builder
    • Illustrator
    • InCopy
    • InDesign
    • Lightroom Classic
    • Media Encoder
    • Photoshop
    • Prelude
    • Premiere Pro
  • ArcGIS
  • Camtasia
  • EndNote
  • Firefox
  • Google Chrome
  • Just BASIC
  • Kurzweil Text to Speech Reader
  • Maple
  • Matlab
  • MiniTab
  • Microsoft Office 2019
    • Access
    • Edge
    • Excel
    • OneDrive
    • OneNote
    • PowerPoint
    • Publisher
    • Word
  • MS SQL Server
  • Notepad++
  • NVivo
  • POM-QM
  • Putty
  • Python
  • R (RGui)
  • Respondus LockDown Browser
  • Rhinoceros
  • RStudio
  • SAP GUI
  • SAP Predictive Analytics
  • SAS
  • SketchUp
  • Snagit
  • SPSS Statistics
  • VLC media player
  • WinSCP/SFTP
  • X-Win32
  • Zoom
  • Adobe Creative Cloud
    • Acrobat DC
    • After Effects
    • Animate
    • Audition
    • Bridge
    • Character Animator
    • Dreamweaver
    • Illustrator
    • InCopy
    • InDesign
    • Lightroom Classic
    • Media Encoder
    • Photoshop
    • Prelude
    • Premiere Pro
  • Camtasia
  • EndNote
  • Firefox
  • Google Chrome
  • iMovie
  • iTunes
  • iWork
    • Keynote
    • Numbers
    • Pages
  • Microsoft Office 2019
    • Excel
    • OneDrive
    • OneNote
    • Outlook
    • PowerPoint
    • Word
  • NVivo
  • Respondus LockDown Browser
  • Safari
  • Snagit
  • SPSS
  • TextEdit
  • Xcode

Software Downloads

Adobe Creative Cloud

Adobe Creative Cloud is licensed for use on up to 2 computers. Students with valid SDSUid credentials may purchase an Adobe Creative Cloud subscription for $25 per year from the OnTheHub online store. See helpx.adobe.com/support.html for support. The Computing Hub Help Desk only provides installation support for Adobe.

Please read the instructions on how to purchase an Adobe Creative Cloud subscription.

Microsoft Office

Office 365 is licensed for use on up to 5 computers.  Log into portal.office.com with your SDSUid credentials, and click on the button labeled "Install Office 2016" to begin the download. For printable guides with useful tips, shortcuts, and screenshots, visit the Office Quick Start.

Note: Microsoft Access, Visio and Project are not included with Office 365 download.

Other Software Packages

Students may download EndNote, Matlab, MiniTab, NVivo and X-Win32, with valid SDSUid credentials.

Faculty may download Matlab and X-Win32 with SDSUid credentials.

Faculty and staff may request software (Adobe, EndNote, NVivo, SAS, SPSS, Zoom, etc.) from the ETCS Software Distribution Center, using their SDSUid credentials.

EndNote   Matlab   Minitab   NVivo   X-Win32   Software available to EDORAS accounts

 

Hosting

Website Hosting

The SDSU Library hosts over 400 SDSU affiliated websites for colleges, schools, student organizations, and research projects. RohanCP.sdsu.edu

Website Hosting

Linux Shell Accounts

Faculty may obtain Linux shell accounts for themselves and their students on the Edoras server that include common Linux applications, compilers, databases, and Apache web server.

Edoras Instructional Support

ROHAN Accounts

ROHAN was shutdown on June 5, 2017.  
it.sdsu.edu provides information about campus IT Resources. 

GoPrint

SDSU Computer Lab Managers can find GoPrint support information and installation guides here.

GoPrint Help

Contact Us

Computing Hub Help Desk

Location: Love Library 2nd Floor
Phone: 619.594.3189
Email: hub@sdsu.edu

sdsu library computing hub interior