Student SDSUid Help
Help Desk Phone: (619) 594-3189
Help Desk Email: hub@sdsu.edu
Faculty/Staff SDSUid Help
Faculty/Staff Help Phone: (619) 594-5261
Faculty/Staff Help Email: etshelpdesk@sdsu.edu.
Student Blackboard Help
Help Desk Phone: (619) 594-3189
Help Desk Email: hub@sdsu.edu
Faculty Blackboard Help
Faculty Help Phone: (619) 594-3485
Faculty Help Email: bbhelp@sdsu.edu
Respondus Help Ticket
Respondus LockDown Browser has direct support for students. Open a help ticket below.
Respondus Help TicketRespondus Student Help
General info is below, including a link to download the SDSU-specific version of the LockDown Browser.
Respondus Student HelpPhone Charging Stations
Get charged at these multiple phone charging stations.
Find Phone Charging LocationsComputers & Study Spaces
| Location | Computers | Study Rooms | Scanners | Printers | Copiers |
|---|---|---|---|---|---|
| Library Addition, Basement Laptop Lounge (food friendly) Digital Humanities Center Library Instruction Computer Labs LA-76 & LA-78 |
|||||
| Library Addition, 1st Floor Research Services, Circulation (17 Community Use Computers) Writing Center |
100 PCs | Bookeye (Self-Serve) | B/W, Color, 2-sided | B/W | |
| Library Addition, 2nd Floor 24/7 Study Area & Print Services Poster Printing, Color Copy, Fax, Scan, Colored Paper, Transparencies |
48 PCs | 7 (Reserve) | At Print Services, documents only, no books. |
B/W, Color, 2-sided, | B/W, Color |
| Love Library, 1st Floor Study Lounge Special Collections & University Archives Edward E. Marsh Reading Room |
2 (Self-Serve) | Bookeye (Self-Serve) | B/W | B/W | |
| Love Library, 2nd Floor Computing Hub Help Desk ETS Help Desk High Tech Center for Students with Disabilities Wells Fargo Financial Markets Lab buildIT - 3D Printers, 3D Scanners, VR |
267 PCs 34 Macs |
2 (Reserve) | Bookeye (Self-Serve) | B/W, Color, 2-sided | B/W |
| Love Library, 3rd Floor Study Lounge (food friendly) Math & Stats Learning Center |
1 | 18 (Self-Serve) | Bookeye (Self-Serve) | ||
| Love Library, 4th Floor Study Lounge LL-410 Campus Classroom Computer Lab Supplemental Instruction (SI) |
11 (Self-Serve) | Bookeye (Self-Serve) | B/W | ||
| Love Library, 5th Floor Quiet Study |
3 | 7 (Self-Serve) | Bookeye (Self-Serve) | B/W |
Software on Library Computers
| Windows PCs Computing Hub, 24/7 Study Area, & Research Services |
Macs Computing Hub |
| 7-zip Adobe Acrobat Pro DC Adobe Acrobat Reader Adobe Creative Cloud (After Effects, Illustrator, InDesign, Lightroom, Premiere, and Photoshop) ArcGIS 10.6 Camtasia 9 EndNote x8 Google Earth Pro Just BASIC Kurzweil Text to Speech Reader Maple 2016 Matlab R2018a MiniTab 18 Microsoft Office 2016 Notepad++ Putty/SSH Respondus LockDown Browser RGui Rhinoceros 5 RStudio SAP SAS 9.4 SketchUp 2018 Snagit 13 SPSS 24 Visual Studio 2017 WinSCP/SFTP X-Win32 Zoom |
Adobe Acrobat Pro DC Adobe Creative Cloud (Illustrator, InDesign, and Photoshop) iMovie iTunes iWork (Pages, Numbers, & Keynote) Microsoft Office 2016 SPSS 24 |
Software Downloads
Adobe Creative Cloud
Adobe Creative Cloud is licensed for use on up to 2 computers. Students with valid SDSUid credentials may purchase an Adobe Creative Cloud subscription for $25 per year from the OnTheHub online store. See helpx.adobe.com/support.html for support. The Computing Hub Help Desk only provides installation support for Adobe.
Please read the instructions on how to purchase an Adobe Creative Cloud subscription.
Microsoft Office
Office 365 is licensed for use on up to 5 computers. Log into portal.office.com with your SDSUid credentials, and click on the button labeled "Install Office 2016" to begin the download. For printable guides with useful tips, shortcuts, and screenshots, visit the Office Quick Start.
Note: Microsoft Access, Visio and Project are not included with Office 365 download.
Other Software Packages
Students may download EndNote, Matlab, MiniTab, NVivo and X-Win32, with valid SDSUid credentials.
Faculty may download Matlab and X-Win32 with SDSUid credentials.
Faculty and staff may request software (Adobe, EndNote, NVivo, SAS, SPSS, Zoom, etc.) from the ETCS Software Distribution Center, using their SDSUid credentials.
EndNote Matlab Minitab NVivo X-Win32 Software available to EDORAS accounts
Hosting
Website Hosting
The SDSU Library hosts over 400 SDSU affiliated websites for colleges, schools, student organizations, and research projects. RohanCP.sdsu.edu
Website HostingLinux Shell Accounts
Faculty may obtain Linux shell accounts for themselves and their students on the Edoras server that include common Linux applications, compilers, databases, and Apache web server.
ROHAN Accounts
ROHAN was shutdown on June 5, 2017.
RohanCP and OU Campus now provide web hosting. Edoras provides Linux shell accounts. SDSUid provides student email.
GoPrint
SDSU Computer Lab Mangers can find GoPrint support information and installation guides here.
GoPrint HelpContact Us
Computing Hub Help Desk
Location: Love Library 2nd Floor
Phone: 619.594.3189
Email: hub@mail.sdsu.edu
